We accept various payment methods, including credit/debit cards (Visa, MasterCard, etc.), PayPal, mobile payments like M-Pesa, and bank transfers.

Once an order has been placed, you can cancel or modify it within a limited time frame. Please contact our customer service team as soon as possible for assistance

Delivery times vary depending on your location and the shipping method you choose. Estimated delivery times are displayed during checkout, and you will receive a tracking number once your order has shipped.

Yes, we ship internationally. Please note that shipping costs and delivery times may vary based on the destination. However, we recommend buying from sellers in your region to avoid delays and shipping costs.

Once your order has been shipped, you will receive an email with tracking information. You can also track your order directly through your account on our website.

We offer a 14-day return policy for most products. If you are not satisfied with your purchase, you can return it for a refund or exchange. Items must be unused and in their original packaging.

Yes, we offer warranties on select products. The warranty period and terms vary depending on the product and their respective sellers. Please check the product description or contact us for more details.

If you receive a damaged or incorrect item, please contact our customer support team immediately with your order number and a description of the issue. We will arrange for a replacement or refund.

Yes, we take your privacy and security seriously. Our website uses industry-standard encryption and secure payment gateways to ensure that your personal and payment details are safe.

Similarly, we add a layer of protection to our customers by withholding any payment to sellers until the goods or services are delivered.

The platform allows donors to contribute funds directly to beneficiaries (those in need) and influencers who help facilitate the donation process. The service provider sets a rule to allocate a percentage (e.g., 80% to the beneficiary and 20% to the influencer).

NGOs, charities, and individuals who work towards social good can register as service providers. They can then manage and distribute funds transparently according to predefined rules.

Influencers play a crucial role in facilitating donations or efforts. A percentage of the funds (e.g., 10-20%) is allocated to the influencer for their contributions in driving awareness or gathering support for a cause.

Each service provider sets clear rules for fund distribution, which are visible to all stakeholders. The platform automatically allocates donations based on these predefined rules, ensuring full transparency.

Each service provider sets clear rules for fund distribution, which are visible to all stakeholders. The platform automatically allocates donations based on these predefined rules, ensuring full transparency.

No, while the platform is designed for NGOs and charitable efforts, it can also be used for other services like shipping, transportation, or sporting events that benefit society.

The platform accepts various payment methods, including credit cards, mobile money (such as M-Pesa), and bank transfers, making it easy for donors to contribute.

Beneficiaries are registered by service providers who verify their identity and need. This ensures that donations go to legitimate causes or individuals in need.

Donors can follow the progress of their contributions and how they are being used, providing greater accountability and confidence that their donations are making a difference.

A small service fee of 5% may be deducted from your account to cover platform maintenance and processing costs.